MCAEL Advisory Group Spotlight: Cindy Newland

February 22, 2022

Tell us a little about yourself and what was your entry point into Adult ESOL.

I am originally from New Orleans, Louisiana, but didn’t grow up there.  As a young child, I moved around the world with my family as diplomats. I have lived in Thailand, Venezuela, Mexico, Bolivia, and the United States.  I learned to speak Spanish while living in various Spanish-speaking countries.  After receiving my BBA in Business Management from Howard University I found my love of teaching English when I volunteered teaching ESOL to adults after work.  A few years later, after my first daughter was born, I decided to leave my job as a Senior Sales Manager at a large drug science organization and pursued teaching regularly. I taught every level from literacy to advanced. After teaching ESOL for close to 14 years, I became the program coordinator at Sheppard Pratt’s Linkages to Learning English Literacy Program.


Where are you now teaching (or working as an ESOL provider) (at what levels and for which organizations)?

I stopped teaching ESOL a couple of years ago when I started working as a full-time program coordinator. However, through my connections from teaching ESOL, I was offered the opportunity to help immigrant students gain their citizenship. In 2018, I began teaching citizenship classes for Montgomery County and have helped countless number of students become U.S. citizens.


What unexpected successes or previously unknown capabilities have you and the learners you serve experienced during the pandemic?

When the pandemic happened, we were forced to transition in person classes to virtual only.  I for one, wasn’t familiar with online platforms, but quickly learned how to use them. It was difficult for our teachers as well as learners to navigating classes online. I thought this was the end of our program. But to my surprise the opposite happened. Online registration and surveys were easier for our students to use. Our registration numbers almost doubled, our students and teachers love the convenience of online classes, and our approval ratings increased. Teaching virtually, at least in some part, is the future and we will continue to do so.


What role do you play in MAG [committees, roles]?

I am new to MAG. I am still learning my role, but I hope to work with others on my committee to find better ways to keep students engaged and motivated to attend class, educate them online, and help them achieve their personal goals.


What do you find most rewarding about your work?

The most rewarding part of my job is seeing how our ESOL classes touch and change the lives of our students. Hearing success stories from students how learning English has given them their confidence and independence back. They found financial independence with better paying jobs; social independence because they can write notes to teachers, ride the Metro, or connecting more with their community; and personal independence because they can buy groceries or speak with doctors without their children as interpreters. Learning English has improved lives and brought families closer together. Their successes are the reason I love my job.


What brings you joy outside of your professional life?

I enjoy reading mystery novels or watching a good Who Done It show on TV. I love dancing especially to salsa music.  I enjoy cooking and trying new recipes and I love traveling with my husband and two beautiful daughters.

Tell us a little about yourself and what was your entry point into Adult ESOL.
I am originally from New Orleans, Louisiana, but didn’t grow up there.  As a young child, I moved around the world with my family as diplomats. I have lived in Thailand, Venezuela, Mexico, Bolivia, and the United States.  I learned to speak Spanish while living in various Spanish-speaking countries.  After receiving my BBA in Business Management from Howard University I found my love of teaching English when I volunteered teaching ESOL to adults after work.  A few years later, after my first daughter was born, I decided to leave my job as a Senior Sales Manager at a large drug science organization and pursued teaching regularly. I taught every level from literacy to advanced. After teaching ESOL for close to 14 years, I became the program coordinator at Sheppard Pratt’s Linkages to Learning English Literacy Program.

Where are you now teaching (or working as an ESOL provider) (at what levels and for which organizations)?
I stopped teaching ESOL a couple of years ago when I started working as a full-time program coordinator. However, through my connections from teaching ESOL, I was offered the opportunity to help immigrant students gain their citizenship. In 2018, I began teaching citizenship classes for Montgomery County and have helped countless number of students become U.S. citizens.

What unexpected successes or previously unknown capabilities have you and the learners you serve experienced during the pandemic?
When the pandemic happened, we were forced to transition in person classes to virtual only.  I for one, wasn’t familiar with online platforms, but quickly learned how to use them. It was difficult for our teachers as well as learners to navigating classes online. I thought this was the end of our program. But to my surprise the opposite happened. Online registration and surveys were easier for our students to use. Our registration numbers almost doubled, our students and teachers love the convenience of online classes, and our approval ratings increased. Teaching virtually, at least in some part, is the future and we will continue to do so.

What role do you play in MAG [committees, roles]?
I am new to MAG. I am still learning my role, but I hope to work with others on my committee to find better ways to keep students engaged and motivated to attend class, educate them online, and help them achieve their personal goals.

What do you find most rewarding about your work?
The most rewarding part of my job is seeing how our ESOL classes touch and change the lives of our students. Hearing success stories from students how learning English has given them their confidence and independence back. They found financial independence with better paying jobs; social independence because they can write notes to teachers, ride the Metro, or connecting more with their community; and personal independence because they can buy groceries or speak with doctors without their children as interpreters. Learning English has improved lives and brought families closer together. Their successes are the reason I love my job.

What brings you joy outside of your professional life?
I enjoy reading mystery novels or watching a good Who Done It show on TV. I love dancing especially to salsa music.  I enjoy cooking and trying new recipes and I love traveling with my husband and two beautiful daughters.
 

Graphic promoting an Executive Director Spotlight featuring Gerard Etienne and his recent blog.

Executive Director Spotlight: It's Back-to-School for Adult Learners Too

By Gerard Etienne • August 25, 2026
I don’t remember my first day of high school very well, or even my first day in college, but I will never forget my first day of 8th grade or how I felt. My family and I had just arrived in the U.S. in late July, and while I had taken a year of English in the French school system, the only sentence I could say with a degree of confidence was “I don’t speak English”! I was enrolled at St. Michael’s in Silver Spring (a K-8 school that closed in 2012), and on that first day, I went up to the teacher before class started and told him, “I don’t speak English.” He said something back to me, but I didn’t understand what he said, and I went to sit back down. For the rest of that day, and many days after that, I did my best to figure out what to do, where to be, and how to navigate my day-to-day. To do my homework, I first had to use an English-French dictionary to translate it, then switch to a French-English dictionary to translate my thoughts to English.  As difficult as that experience was, I realize that I was very lucky—I was young, I had a strong academic foundation, no financial responsibilities, no one to take care of, and I was immersed in English every day, all of which allowed me to learn the language relatively quickly. The situation for adults is very different. Many, if not most, have families to support, bills to pay, multiple responsibilities to manage, and have limited time to devote to taking English classes, all while navigating an increasingly challenging climate of immigration enforcement and economic uncertainty. Despite these challenges, thousands of adults across Montgomery County have the courage, perseverance, and determination to take classes year after year. They choose to invest in themselves even when doing so means fitting English around work schedules, childcare, transportation, and everything else life demands of them. I had the incredible advantage of being immersed in English every day and having most of my day devoted to learning. Most adults don’t have that luxury. As children go back to school this fall, it is worth remembering that thousands of adults are also heading to the classroom to improve their English, often after a full day of work or caring for their families. Their determination is remarkable and inspiring. We have the responsibility to make sure that every adult who wants to learn English have the opportunity, support, and access to do so.

Executive Director Spotlight: Channeling Frustration into Purpose

By Gerard Etienne • July 23, 2026
Over the past several months, I’ve found myself avoiding the news, not because I don’t care—quite the contrary—but because the sheer volume and constant stream of “bad” news can feel overwhelming. It’s easy to feel exhausted and frustrated by problems that seem far bigger than any one person can solve. When I’m in that place, I try to remind myself that the work that my team and I do every day, the work that the nonprofit community does in MoCo—which is fundamentally about helping others—is a way to combat the harmful impact of what we see happening in the news and in our community. I may not be able to solve every problem or change harmful policies, but I can choose how I respond. I can help a neighbor, donate my time, work for a cause, advocate for someone, or support my community. Those actions may seem small, but I know for a fact that they can matter a great deal to the people receiving them. And I know they mean a great deal to me.  Helping others doesn’t solve everything, nor does it make the world’s problems disappear. But it can help to channel frustration into purpose. Even if we can’t control all that is happening, we can still have a positive impact on the people around us and on our community.

2026 MAACCE Conference

By MCAEL • June 24, 2026
Last month, MCAEL sponsored three adult ESOL professionals from the coalition to attend the Maryland Association for Adult, Community and Continuing Education (MAACCE) 2026 Conference. Centered around the theme, Empowering Communities Through Education: Empowering People Where They Are, the conference brought together adult education professionals from across Maryland for workshops, resource sharing, networking, and professional learning. Anieta from Gaithersburg Beloved Community Initiative (GBCI) particularly enjoyed a session on scenario-based problem solving. The session "emphasized the importance of going beyond grammar and helping students become problem solvers—giving them opportunities to find their voice and advocate for themselves. This is something I am excited to continue building into my classroom." For Tanya from Identity, a standout session was Invisible Luggage: Leading with Emotional Intelligence, Not Emotional Weight. "The workshop emphasized that everyone—clients, teachers, staff—carries some form of emotional baggage, whether it’s a carry-on, a checked bag, or a whole conveyor belt. It began by prompting us to reflect on our own emotional “luggage” with the question: 'What emotional weight are you carrying right now, and has it been making decisions for you without your permission?' The concepts introduced shifted many participants’ perspectives.” Tanya appreciated the reminder that while learners and colleagues may share parts of their stories, much of what they carry remains unseen. The session reinforced the importance of approaching others with empathy and understanding.  MCAEL is grateful for opportunities to support adult ESOL professionals in accessing continuous professional development and bringing back new ideas, resources, and perspectives to their programs and the coalition.