People of MCAEL - Meet Claudia Ramos

July 21, 2022

It’s MCAEL’s 15 year anniversary, and we’re celebrating with a “People of MCAEL"

The "People of MCAEL" series features first person insights and photos from some of the wonderful people involved in English language learning in Montgomery County, MD. You’ll find stories here and on Facebook, Instagram, LinkedIn, and Twitter; please share and use our hashtag #MCAEL15. We know this coalition thrives because of committed people like you; thank you!

Today we’re introducing our first profile: Claudia Ramos

“When I first came from El Salvador, I lived in Texas. Then my best friend from childhood invited me to visit her in Maryland. I came in February, and it was snowing; I loved it! She asked me to work at her childcare business and I moved here in 2008. I’ve been here ever since; now I have my own family.


Without English, you can’t express yourself here. I remember the early days when I would buy something that didn’t work or fit, but I didn’t know what to say at the return counter, so I’d have to keep it.


At first, I used to translate phrases from English to Spanish literally. For example, I thought ‘homesick’ was ‘being at home sick.’ The word we would use in Spanish is more like ‘nostalgia.’ My mother is a retired teacher in El Salvador; we connect over phone calls. I haven’t been able to visit since I left. The word ‘homesick’ describes how I feel about missing my family and childhood home.


My ESL teacher at the Ana Brito Foundation pushes us to do our best. I was about to give up because of my schedule—work, parenting and classes were a lot. She said that I was a good student, and she would help me. I like that she doesn’t go easy on us. She understands her students; she was an ESL student herself in

Claudia Ramos

2003 and attended Montgomery College—she’s a good example for us. I also take conversation classes at the Gilchrist Center.  Now I can review my daughter’s work and talk at the teacher’s conferences and doctor’s appointments.


My daughter is 7 years old. I didn’t want tech for her, I wanted books. When she was little, we would go to all the free story hours at the libraries near us—Damascus, Gaithersburg and Germantown. She likes stories about animals and is very caring; she wants to be a nurse or a veterinarian. She also loves dance; I practice my lessons in the car while she is in class.


When things feel hard, I remember that she is my purpose. I always wanted to be a successful woman—it’s important to take advantage of opportunities. Being a part of MCAEL’s learning panel was a truly great experience, and it was my ESL teacher who recommended me. Even though I'm always doubting myself, she is the one that encourages me to go further.


My daughter and I, we are both learning at the same time."



Claudia’s story is part of MCAEL’S 15th Anniversary celebration; every month we’ll highlight some of the wonderful people at the heart of our coalition. Learn more about MCAEL and its mission here: https://mcael.org/.



Learn more about MCAEL and our partner organizations here. 

Executive Director Spotlight: Channeling Frustration into Purpose

By Gerard Etienne • July 23, 2026
Over the past several months, I’ve found myself avoiding the news, not because I don’t care—quite the contrary—but because the sheer volume and constant stream of “bad” news can feel overwhelming. It’s easy to feel exhausted and frustrated by problems that seem far bigger than any one person can solve. When I’m in that place, I try to remind myself that the work that my team and I do every day, the work that the nonprofit community does in MoCo—which is fundamentally about helping others—is a way to combat the harmful impact of what we see happening in the news and in our community. I may not be able to solve every problem or change harmful policies, but I can choose how I respond. I can help a neighbor, donate my time, work for a cause, advocate for someone, or support my community. Those actions may seem small, but I know for a fact that they can matter a great deal to the people receiving them. And I know they mean a great deal to me.  Helping others doesn’t solve everything, nor does it make the world’s problems disappear. But it can help to channel frustration into purpose. Even if we can’t control all that is happening, we can still have a positive impact on the people around us and on our community.

2026 MAACCE Conference

By MCAEL • June 24, 2026
Last month, MCAEL sponsored three adult ESOL professionals from the coalition to attend the Maryland Association for Adult, Community and Continuing Education (MAACCE) 2026 Conference. Centered around the theme, Empowering Communities Through Education: Empowering People Where They Are, the conference brought together adult education professionals from across Maryland for workshops, resource sharing, networking, and professional learning. Anieta from Gaithersburg Beloved Community Initiative (GBCI) particularly enjoyed a session on scenario-based problem solving. The session "emphasized the importance of going beyond grammar and helping students become problem solvers—giving them opportunities to find their voice and advocate for themselves. This is something I am excited to continue building into my classroom." For Tanya from Identity, a standout session was Invisible Luggage: Leading with Emotional Intelligence, Not Emotional Weight. "The workshop emphasized that everyone—clients, teachers, staff—carries some form of emotional baggage, whether it’s a carry-on, a checked bag, or a whole conveyor belt. It began by prompting us to reflect on our own emotional “luggage” with the question: 'What emotional weight are you carrying right now, and has it been making decisions for you without your permission?' The concepts introduced shifted many participants’ perspectives.” Tanya appreciated the reminder that while learners and colleagues may share parts of their stories, much of what they carry remains unseen. The session reinforced the importance of approaching others with empathy and understanding.  MCAEL is grateful for opportunities to support adult ESOL professionals in accessing continuous professional development and bringing back new ideas, resources, and perspectives to their programs and the coalition.

Executive Director Spotlight: My First Year

By Gerard Etienne • June 24, 2026
It’s hard to believe that it’s been over a year since I arrived at MCAEL as Executive Director. Time has flown by in the best way possible — a sign that I’ve been fully invested in the work. I could write a 20-page essay on what I learned and observed this past year, but I won’t do that to you! Here are a few thoughts from year one: I’m happy to be past the initial learning curve! Starting any job with this level of responsibility can feel daunting and overwhelming at times. While there is no question I still have plenty to learn (I always will), I no longer feel like the “new guy". And that feels good. Managing a coalition of ESOL organizations can be challenging, particularly when needs can vary greatly from one organization to another. The upside is that our relationship with coalition partners is collaborative, constructive, and supportive. Everyone is working toward the same goal, even if the path sometimes looks different. One of my favorite parts of the job is attending community and coalition partner events, especially ESOL graduations. These events help me stay connected to the people behind our work. They also remind me of what it was like to arrive in this country not speaking English and how limiting that was. Every graduation is a reminder of why MCAEL’s mission matters and why we should never take it for granted. Thinking back to arriving in the United States without English, I still have moments when I can’t quite believe that I am leading an organization like MCAEL. My path here was anything but straightforward, and I feel a great deal of gratitude for every challenge, every opportunity, and all the people who helped me along the way. As I look forward to the coming year, I know I am in the right place doing work that is very meaningful to me and that I am proud of. The next fiscal year will undoubtedly bring more challenges, but with an exceptional staff, a supportive and engaged board of directors, and a cohesive coalition, we have a strong foundation to meet them.